Technical Support
Field Service at PECO II is available 24 hours a day, 7 days a week by calling 1-888-317-1216. In addition to emergency and general repairs, Field Service also offers:
- Preventive maintenance programs (annual, semi-annual, yearly, multi-year) for all brands of power equipment
- Grounding audits and repairs
- Load analysis
- Battery testing and diagnosis
- Thermographic scanning of AC & DC connections
- Inventory audits and database management tools
- Site commissioning, test, and turn-up services for completed installations and re-commissioning
- Spare parts kits
- Technical training in our state-of-the-art training lab
- Advanced warranty replacements
- Factory and field repairs
- Refurbishment programs
If you have a technical inquiry that is not an emergency, you may E-mail the Field Service department at pecotechservices@peco2.com.
Repair and Replacement
To return a product to the factory for repair or request an advance replacement, please request a Return Material Authorization (RMA) number by contacting pecotechservices@peco2.com, or by calling 1-888-317-1216.